All Bossa Carioca orders are processed and shipped from Rio de Janeiro, Brazil. We ship worldwide and do our best to get your order to you as quickly and smoothly as possible. 

Processing Time 

Orders are typically processed within 2–3 business days (Monday to Friday). During high-volume periods or special drops, please allow a bit of extra time. 

Shipping Rates & Delivery Times 

Shipping rates are calculated at checkout based on your location and chosen shipping method. 

Estimated delivery times: 

• Brazil: 3–7 business days 
• North America: 7–21 business days 
• Europe: 10–25 business days 
•  Other International: 10–30 business days 

Please note: Shipping times may vary depending on customs processing and local carrier performance. 

Carriers 

We ship using trusted carriers such as Correios, FedEx, DHL, or regional partners, depending on the destination. 

Customs, Duties & Import Taxes 

International orders may be subject to customs fees, duties, or import taxes upon delivery. These charges are the responsibility of the customer and vary by country. Please check with your local customs office for details. 

Tracking Your Order 

Once your order ships, you’ll receive a confirmation email with a tracking number so you can follow its journey to you. 

Wrong Address Disclaimer 

Please double-check your shipping address before placing your order. Bossa Carioca is not responsible for orders sent to incorrect or incomplete addresses. 

Lost or Delayed Packages 

While we do our best to ensure timely delivery, we are not liable for delays caused by customs, carriers, or weather conditions. If your package seems lost or significantly delayed, contact us at hello@bossacarioca.com, and we’ll do our best to assist.