Exchanges & Refunds 

We accept exchanges and refunds on eligible items within 14 days of delivery. To be eligible, items must be:

• Unworn and unwashed. 
• In original condition with tags attached. 
• Returned within 14 days of receiving your order. 

Once we receive and inspect your return, we’ll process your refund to the original payment method or send out your exchange. 

Items Not Eligible for Return

• Sale items are final sale and cannot be returned or exchanged.
• Items returned without prior approval. 
• Worn, washed, or damaged items. 

Return Shipping 

Customers are responsible for all return shipping costs. We recommend using a trackable shipping method, as we are not responsible for items lost in transit. 

How to Start a Return or Exchange? 

Email us at hello@bossacarioca.com with your order number and reason for return or exchange. We’ll guide you through the next steps.